Privacy Policy for SMS Communication Services

Fiber Digital Marketing (“we,” “our,” or “us”) is committed to protecting the privacy of our subscribers, clients, and website users (“you” or “your”). This Privacy Policy (“Policy”) explains how we collect, use, and share your personal information when you engage with our SMS communication services (“Services”).

Our SMS communication practices comply with applicable United States laws, including the Telephone Consumer Protection Act (TCPA), CTIA messaging guidelines, and applicable privacy regulations.

Information We Collect

When you opt into our SMS Services, we may collect the following information:

Personal Information
Your phone number and any additional information you voluntarily provide via SMS, forms, or other communications, such as inquiries, feedback, or service requests.

Communication Details
Metadata related to SMS communications, including timestamps, message delivery status, and message content when necessary to provide support or service.

We do not intentionally collect sensitive personal information unless it is voluntarily provided by you.

How We Use Your Information

We use the information collected for the following purposes:

To send SMS messages regarding our products, services, updates, or promotions

To respond to inquiries, requests, or customer support needs

To communicate regarding services, transactions, or ongoing projects

To send notifications, confirmations, reminders, or service updates

To improve our communication strategies, marketing efforts, and service quality

Your information is used strictly for legitimate business purposes and in accordance with applicable laws and messaging compliance standards.

Sharing of Information

Fiber Digital Marketing does not sell or rent your personal information to third parties.

However, your information may be shared under the following circumstances.

Associated Companies

We may share your phone number with trusted affiliated companies, partners, or service providers when necessary to coordinate services, support transactions, or provide products and services relevant to your engagement with our business.

All associated companies are required to maintain confidentiality and use your information only for the purposes outlined in this Policy.

Service Providers

We may share information with trusted third-party vendors who assist us with services such as:

SMS delivery platforms

Customer relationship management systems (CRM)

Data analytics services

Customer support tools

Marketing and communication platforms

These providers are contractually obligated to protect your information and may not use it for unauthorized purposes.

Legal Compliance

We may disclose your information if required to:

Comply with applicable laws, regulations, or legal processes

Respond to lawful requests from government authorities

Enforce our Terms and Conditions

Protect our legal rights, safety, and property, as well as those of our customers or partners

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

After this period, information may be securely deleted or anonymized.

Your Rights

As a subscriber, you have the following rights regarding your personal information:

You may opt out of receiving SMS messages at any time by replying STOP

You may request access to the personal information we hold about you

You may request correction of inaccurate or incomplete information

Subject to applicable laws, you may request deletion of your personal information

You may request limitations on how your information is used

You may also reply HELP to receive assistance regarding SMS communications.

To exercise these rights, please contact us using the information provided below.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and service plan. Message frequency may vary depending on your interaction with our services.

Data Security

We implement industry-standard security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no electronic transmission or storage method is completely secure, and you acknowledge and accept these inherent risks.

Changes to This Privacy Policy

We reserve the right to update or modify this Policy at any time to reflect changes in our practices, services, or legal requirements.

Updates may be communicated through SMS messages or by posting the revised Policy on our website.

Continued use of our Services constitutes acceptance of any updated Policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our SMS communication services, you may contact us at:

Fiber Digital Marketing
418 N 175 E Suite 220 #4
Logan, Utah 84321
United States

Phone: (833) 900-0888